For USA
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform the National Highway Traffic Safety Administration (NHTSA) in addition to notifying NISSAN.
If NHTSA receives similar complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may order a recall and remedy campaign. However, NHTSA cannot become involved in individual problems between you, your dealer, or NISSAN.
For Canada
If you believe that your vehicle has a defect which could cause a crash or could cause injury or death, you should immediately inform Transport Canada in addition to notifying NISSAN.
If Transport Canada receives complaints, it may open an investigation, and if it finds that a safety defect exists in a group of vehicles, it may request that NISSAN conduct a recall campaign. However, Transport Canada cannot become involved in individual problems between you, your dealer, or NISSAN.